Managed IT Services in Colorado Springs
Proactive IT Support and Strategy for Growing Businesses Along Colorado’s Front Range
Your Colorado Springs Business Has Outgrown Reactive IT …and You Feel It
At Stepping Forward Technology, we keep your systems healthy, your security tight, and your team free from recurring IT headaches like slow response times, costly downtime, and constant tech issues. Most IT providers wait for something to break, then scramble to fix it. We work behind the scenes to prevent problems before they happen. With regular check-ups, strategic guidance, and 24/7 monitoring, we keep your business running smoothly, securely, and ready to scale.
Hidden Costs of ‘Good Enough’ IT
- Cybersecurity worries: You’re unsure if your defenses or compliance measures would hold up to today’s threats.
- Recurring tech issues: The same problems keep coming back, eating into productivity and frustrating your team.
- Downtime at the worst times: Outages or system slowness halt work across departments and locations.
- Rising, unpredictable IT costs: Surprise bills and unclear ROI make budgeting a guessing game.
- Slow response from IT providers: You wait too long for fixes, and “quick” resolutions often mean repeat tickets.
- Compliance burdens: HIPAA, NIST, CMMC, DFARS, or other regulations feel overwhelming without expert guidance.
- Leadership distraction: Instead of focusing on growth, you’re pulled into tech firefighting and vendor wrangling.
Most IT providers wait for something to break, then scramble to fix it. We’d rather you never have the problem in the first place. At Stepping Forward Technology, we work behind the scenes to keep your systems healthy, your security tight, and your team free to focus on growing the business. Think of it as having a partner who’s always a few steps ahead, with regular check-ups, strategic guidance, and round-the-clock monitoring to keep everything running smoothly, securely, and ready to scale.
What Our Proactive Approach Really Delivers
With Our Managed IT Services, You’ll Experience...
- 50–70% fewer recurring issues, thanks to our monthly Technology Alignment Process and system standardization
- Faster resolution of the few issues that do occur, with helpdesk bandwidth freed up from constant break/fix work
- Stronger cybersecurity posture, with patching, threat detection, and a clear roadmap that mitigates 80%+ of known cyber risks
- Improved uptime and fewer disruptions, supported by 24/7 system monitoring and issue response
- Greater business continuity confidence, through reliable, regularly tested backup and disaster recovery systems
- Executive-level visibility and foresight, via quarterly vCIO reviews, custom IT Roadmap & budget, and compliance planning
- Reduced operational noise and user complaints, giving your team back time and your leaders peace of mind
- Predictable costs, with proactive initiatives baked into your fixed monthly fee, there’s no surprises
What Colorado Businesses Get with Stepping Forward’s Managed IT Services
We’ve designed our fixed-fee, per-user support model to eliminate guesswork, improve security, and give your leadership team the clarity they need to scale confidently.
Unlimited IT Support That Resolves —
Not Reacts
Local helpdesk that solves most issues same-day and prevents them from recurring. No surprise fees, just fast, effective fixes.
Proactive IT Management &
Patch Review
Monthly audits, 24/7 monitoring, and a patch process that’s smarter than “set it and forget it.” Our team reviews Microsoft updates in the wild to avoid breaking changes, and fast-tracks urgent security patches as soon as they’re released.
Cybersecurity You Can Count On
Compliance-driven protection led by our in-house CISO. Security risk assessments, training, and roadmaps to stay compliant with HIPAA, NIST, CMMC, DFARS, and more.
Strategic IT Leadership (vCIO)
Quarterly strategy sessions to align IT with your business goals — from budgeting and cloud planning to compliance and Microsoft 365 optimization.
Reliable Backup & Disaster Recovery
Tested solutions to restore operations within hours, minimizing downtime and disruption.
This is the first time I haven’t had to worry about IT in years.
— Financial Services Client, Colorado Springs
Why Colorado Springs Businesses Choose Us
- We've spent over a decade (with 100% proactive roles) refining your monthly alignment process - proactively applying IT best practices across all clients to reduce recurring issues. This prevents 50–70% of the noise most MSPs never get ahead of.
- We provide compliance driven security which is measurable - not just more cyber tools and services.
- We don't just get clients "audit-ready," we walk them through the entire process of working with document writers, government auditors and most importantly, YOU - to get your business aligned with your compliance standards.
- We are the perfect size: Executive lead / Relationship-driven service. Large enough to offer a powerfully valuable service offering, but not so large that we don't know you and your specific needs.
- Our vCIOs provide a strategic relationship that provides business outcomes over just a technical focus.
- We serve small and medium size businesses, but cater towards the medium size companies.
