Services that drive results forward
Reduce IT issues
- Technology alignment & IT best practices
- World-class documentation
- Streamlined processes for systems management
- World-class processes for security management
- Ongoing staff security awareness training
- Centrally managed security products
Increase security
Empower your goals
- Business intelligence through our vCIO process
- Support through projects and business transitions
- Maintaining a strategic relationship with you
The vCIO: your technology strategist
Most small to medium businesses can’t afford to hire a full-time Chief Information Officer (CIO) to build an IT strategy, manage the technology budget, and minimize risks. But without this strategic role, businesses lose productivity and profits. That’s why we developed the Virtual CIO.
Your vCIO will work with you to create a tailored strategy by identifying potentially problematic areas and building a plan to address them. The vCIO also helps you plan for growth, so your technology is ready to help you reach your goals, not hold you back.
Our most-requested services
- Unlimited support during business hours
- IT best practices & tech alignment
- Virtual Chief Information Officer (vCIO)
- Endpoint Detection & Response (EDR)
- Ongoing security training
- Email phishing defense
- Simulated phishing attacks
- Multifactor authentication
- Spam prevention
- Improved AI-driven antivirus protection
- Ransomware detection & protection
- Endpoint device encryption
- Event logging & analysis (SIEM)
- Incident Response Planning (IRP)
- OfficeWatch Pro 24/7 monitoring
- Managed Windows defender (AV)
- Level compliance with CIS IG1
- HIPAA compliance audits & documentation
- Advanced patch management
- Advanced software management
- Endpoint backup for PCs
- Microsoft 365 cloud backups
- Mac and dual platform support
- Triple redundant servers
- Network documentation
- Virtual desktop hosting
- VoIP services
Services FAQ
Still have questions about our offerings? You can learn about our approach and read our full FAQ on the Why SFT page, or contact us with your inquiry.
What is your pricing model?
Our packages are priced based on the number of seats/employees. Schedule a Chat with Matt to learn about current costs for your business structure.
Do you provide IT support for Mac?
Yes, we support Mac and Apple products and dual platform businesses.
What if I need compliance support?
We offer Next Level Security including:
- Level compliance with CIS IG2
- 24/7 Security Operations Center (SOC)
- Zero-Trust application whitelisting
- Advanced vulnerability scanning
- Virtual penetration testing (twice per year)
What does centralized services mean?
With our centralized services, your IT systems are managed in one place, streamlining operations so you can work smarter and more efficiently. This decreases down time, increases productivity, and ultimately drives up profits.
